We are committed to protecting your privacy. The information that we collect about you as part of the registration process is asked in order to provide a personalised service to you and ensure that we can assist you as much as possible. We have set out our privacy policy below. This encompasses the site www.therealasset.co.uk. This site contains links to other sites. The Real Asset Company is not responsible for the privacy practices or the content of such other web sites.

What do we do with the information that we ask you for?

  •  In order to process your application for an account we need to know your name, e-mail address, postal address, passport number, date of birth, job title, and payment details. We also use this information to keep you fully appraised about the status of any application.
  • We ask you for your telephone number in case we need to contact you urgently if there is a problem with your application.
  • If you tell us that you do not want us to use this information as a basis for further contact with you, we will respect your wishes.

How does The Real Asset Company ensure that all your information is protected?

When you place offers or access your account information you are linked to a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by data protection legislation, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Our security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you. We will make a sincere effort to respond in a timely manner to your request to correct inaccuracies in your personal information. To correct inaccuracies in your personal information please return the message containing the inaccuracies to the sender with details of the correction requested. The Real Asset Company does not disclose any personal information that it collects from customers to outside parties. The Real Asset Company does not sell, trade or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but you can tell us not to by going into your personal account page within the Web Site and marking the applicable field – or by calling us and we will do it for you. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information. Other companies that place advertising on our site may collect information about you when you view or click on their advertising content. The Real Asset Company does not control their collection of information. You should contact these advertisers or content providers directly if you have any questions about their use of this information. Although The Real Asset Company encourage our co-branding partners to adopt privacy policies similar to this one, The Real Asset Company does not control their information collection and distribution policies.

Use of Cookies

The Real Asset Company uses cookies for various reasons. Cookies enable us to provide you with a better experience by allowing us to understand what areas of the web site are of interest to our visitors. These cookies do not track individual information. You can disable cookies in your browser.

Children’s Data

While our web site is not directed towards children, we are committed to comply with applicable laws and requirements with reference to data protection legislation affecting children.

In summary

We are committed to protecting your privacy. We accept that information shared with The Real Asset Company is private and in some cases sensitive. We will always respect your privacy. We only use the information we collect on the site to make sure that we can provide you with the best service. We do not sell, trade or rent your personal information to others.

Your consent

By using our website, you consent to the collection and use of this information by The Real Asset Company. If for any reason we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Please note that the information you enter may be transferred outside the USA or European Economic Area for the purposes of processing or data back-up, by submitting your application for an account you consent to this transfer. Your personal information may also be used by us to occasionally notify you about important functionality changes to our website, new services and special offers we think you’ll find valuable.

PROBLEMS, SUGGESTIONS, AND QUESTIONS:

Please feel free to contact us at any time using the following details:

• E-Mail: support@therealasset.co.uk